Cookie Policy

1. Introduction

This Cookie Policy explains how Nivasy ("we", "us", or "our") uses cookies and similar tracking technologies when you access our society management platform. This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us recognize you, remember your preferences, and improve your experience on our platform.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as:

• User authentication and account access
• Security features and fraud prevention
• Session management
• Load balancing and performance optimization
• Remembering items in your cart or form inputs

These cookies cannot be disabled as they are essential for the Service to function.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Remembering your preferences (language, time zone)
• Storing your society selection
• Maintaining your login state
• Customizing the interface based on your role (resident, committee member, staff)
• Remembering notification preferences

3.3 Analytics Cookies

These cookies help us understand how users interact with our platform:

• Page views and navigation patterns
• Feature usage statistics
• Error tracking and debugging
• Performance monitoring
• User engagement metrics

We use Firebase Analytics and Google Analytics to collect this information. The data is anonymized and used solely to improve our Service.

3.4 Performance Cookies

These cookies help us optimize platform performance:

• Measuring page load times
• Monitoring server response times
• Tracking connection quality
• Identifying performance bottlenecks

4. Third-Party Cookies

Our platform integrates with third-party services that may set their own cookies:

5. Cookie Duration

5.1 Session Cookies

These temporary cookies are deleted when you close your browser. They are used for maintaining your session while you navigate the platform.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences across sessions. Typical durations:

• Authentication tokens: 30 days
• Preference cookies: 1 year
• Analytics cookies: 2 years

6. How We Use Cookies

We use cookies for the following purposes:

• Authentication: Keeping you logged in securely
• Security: Protecting against unauthorized access and fraudulent activities
• Preferences: Remembering your settings and customizations
• Analytics: Understanding usage patterns to improve features
• Performance: Optimizing load times and responsiveness
• Communication: Tracking notification delivery and read status
• Support: Diagnosing technical issues

7. Managing Your Cookie Preferences

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View cookies stored on your device
• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive notifications when cookies are set

7.2 Browser-Specific Instructions

7.3 Mobile Devices

For mobile devices, refer to your device manufacturer's instructions for cookie management. Note that disabling cookies may affect app functionality.

7.4 Impact of Disabling Cookies

If you disable cookies, you may experience:

• Inability to log in or stay logged in
• Loss of personalized settings
• Reduced functionality
• Need to re-enter information repeatedly

8. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how to respond to DNT signals. We do not alter our data collection practices when we receive DNT signals from your browser.

9. Mobile Application Tracking

Our mobile applications use similar tracking technologies:

• Device identifiers: To recognize your device
• Local storage: To store preferences and cache data
• Push tokens: To send notifications
• Analytics SDKs: To track app usage

You can manage these settings through your device's privacy settings or the app's settings menu.

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Material changes will be notified through the platform or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about our use of cookies, please contact us: